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Customer Survey

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Please complete the following survey.

Customer Name:
Company Name:
Email Address:
Are you an Account Holder?:
 
Yes
No
FedEx Kinko's Centre used:
Job Reference number or Till Receipt Number:
 
Date of Collection:
Name of Employee that assisted you:
 
How often do you use our services?:
 
This is my first time
Once a month
On a regular basis
How did you place your order?:
 
Phone
Walk-in
Website
Email
Please rate FedEx Kinko's in the following areas
Staff were courteous and helpful:
 
Poor
Average
Good
Excellent
Staff were knowledgeable and competent:
 
Poor
Average
Good
Excellent
Overall level of service:
Poor
Average
Good
Excellent
Was your order correct?:
Yes
No

If you have selected No, please complete the details section below
Was your order completed on time?:
 
Yes
No

If you have selected No, please complete the details section below
If you visited the centre did it appear clean and tidy?:
 
Yes
No
N/A
Details:
What further initiatives or improvements could we make to our products and services:
 
Would you recommend FedEx Kinko's:
 
Yes
No
How did you hear about us?:
 
 
Colored fields indicate required information.